Our product shelf life is up to 1 year after purchase. 

Yes, our products are 100% cruelty free. We do not test on animals.

Yes, our products have an inherent scent from the herbal extracts and essential oils. We also use a small amount of a natural and synthetic phthalate-free fragrance blend in our products. 

No, our products aren't vegan. Our products may contain honey which is a byproduct of bees. Please refer to individual product ingredients for reference.

Our products ship from our warehouse in New York.

Order processing time is between 1-3 business days, Monday - Friday during normal business hours excluding federal holidays within the United States.

Orders placed after 12:30 PM EST will be processed the next day. If your order is placed on Saturday, Sunday or a Public Holiday, the first processing day will be the next business day.

During holidays and sales, orders may have an extended shipping time. Please see the top of our front page for the most accurate processing time.

Contact hello@oujoi.com immediately. We may be able to change the address for you if your order hasn't already been processed.

Please contact Customer Service at hello@oujoi.com to cancel an order. 

Orders cannot be changed once it's placed. You will need to cancel your order and place another.

We accept debit and credit cards including Visa, MasterCard, American Express and Paypal. We do not accept cash, personal checks, money orders, or cash-on-delivery.

No, only one discount code can be used. Codes cannot be combined.